Privacy Policy
Last updated: February 2026
Contents
Introduction
Shore Thing Home Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Request a quote or estimate
- Contact us via phone, email, or contact form
- Schedule appointments or services
- Sign up for newsletters or updates
This information may include:
- Contact Information: Name, email address, phone number, mailing address
- Property Information: Property address, property type, relevant details about your home
- Service Information: Description of work needed, project timelines, preferences
- Communication Records: Records of correspondence with us
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, referring website
- Location Data: General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Provide Services: Process your service requests, prepare estimates, schedule appointments, and complete work
- Communicate: Respond to inquiries, send project updates, and provide customer support
- Improve Our Services: Understand how our website is used and enhance user experience
- Marketing: Send promotional materials if you've opted in (you can unsubscribe at any time)
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Business Operations: Manage our business, including billing and record-keeping
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website or conducting our business (e.g., payment processors, email services)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: