Accessibility Statement
Our commitment to making our website accessible to everyone.
Contents
Our Commitment
Shore Thing Home Repair is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We believe that all people should have equal access to information and services on our website, regardless of their abilities or the technologies they use to access the web.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities including:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments
- Motor impairments
- Cognitive disabilities
WCAG guidelines are organized around four principles that provide the foundation for web accessibility:
- Perceivable: Information must be presentable in ways users can perceive
- Operable: User interface components must be operable
- Understandable: Information and operation must be understandable
- Robust: Content must be robust enough to work with current and future technologies
Accessibility Features
We have implemented the following accessibility features on our website:
Navigation & Structure
- Skip Navigation: A "skip to main content" link allows keyboard users to bypass the navigation menu
- Semantic HTML: We use proper heading hierarchy and semantic elements (nav, main, footer, etc.)
- Breadcrumbs: Navigation breadcrumbs help users understand their location within the site
- Consistent Navigation: Navigation is consistent across all pages
Visual Design
- Color Contrast: Text and interactive elements maintain sufficient color contrast ratios
- Text Scaling: The site supports browser text scaling and zoom functionality
- Focus Indicators: Visible focus indicators show which element is currently selected
- Responsive Design: The website adapts to different screen sizes and devices
Content & Media
- Alt Text: Images include descriptive alternative text
- Descriptive Links: Link text is descriptive and makes sense out of context
- Form Labels: All form fields have associated labels
- Error Messages: Form validation provides clear error messages
Keyboard Accessibility
- Full Keyboard Access: All interactive elements can be accessed via keyboard
- Logical Tab Order: Tab order follows the visual layout of the page
- No Keyboard Traps: Users can navigate to and away from all elements
ARIA Implementation
- ARIA Labels: Used to provide context for screen readers
- ARIA Landmarks: Help screen reader users navigate the page
- ARIA States: Dynamic content changes are announced to assistive technologies
Compatible Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Supported Browsers
Our website is tested and supported on the current and previous major versions of:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
Known Limitations
While we strive for full accessibility compliance, you may encounter some limitations:
- Third-Party Content: Some embedded content from third-party providers may not meet the same accessibility standards
- PDF Documents: Some older PDF documents may not be fully accessible; contact us for accessible versions
- Dynamic Content: Some dynamically loaded content may have delayed announcements for screen readers
We are actively working to address known accessibility issues and improve our website's accessibility.
Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
When contacting us about an accessibility issue, please include:
- The page URL where the issue occurred
- A description of the problem
- The device and browser you were using
- Any assistive technology you were using
We aim to respond to accessibility feedback within 3 business days.
Alternative Access
If you cannot access any content on our website due to a disability, we are happy to provide information in an alternative format. Please contact us by phone or email, and we will work with you to provide the information you need in a format that works for you.
We are committed to providing excellent service to all our customers, including those with disabilities. If you have any difficulty using our website or need assistance, please don't hesitate to contact us directly.
Continuous Improvement
We view accessibility as an ongoing effort and are committed to continuous improvement. We regularly:
- Review and test our website for accessibility issues
- Train our team on accessibility best practices
- Update our website to address identified issues
- Stay informed about new accessibility guidelines and technologies
This statement was last updated in February 2026.